Before you can order, you must first choose one or more products and place them in your shopping cart. We explain how you find and choose products on the help page “Seek and Find or Browse in the Shop.” Below we’ll explain to you how you put the items you have selected in the shopping cart and then order them.

• You’ve found a product that interests you, and you’ve clicked on the photo of the product to show its product detail page. Now you can place this product in your shopping cart. To do this, you choose the number (and, if necessary, the options – for example, the color of a T-shirt) of the desired item and click “Place In Cart.”
• The shopping cart automatically stores all of the products you want to mark.
• Repeat this step with every product that you might want to order. (You can always remove the item from the shopping cart later.)
• If you like, you may now order. Click on “Shopping Cart", on the upper right under the Wellness Shop logo.

It is possible to store items in the shopping cart for later without ordering them immediately.

• Buy? = The tick means that you would like to purchase this item. If you click on "Next >>" you will get to the next page. However, you will only order the items you have marked with a tick. So when you would like to put certain items in your shopping cart for later, but would like to order others right away, you can determine this yourself by simply ticking the checkbox under the “Buy?” column.
• In the description field you will once again get pictures of the items. You will also find information such as the item number, the approximate delivery time or possible options. If you would like to change these again, you can do it directly here. Click afterwards on "Update."
• Under "Quantity" you can change the number or, if need be, correct it. Click then on the + or the –, or enter the number you want directly into the field. Then click on "Update" and the right number will be substituted.
• If you want to delete an item, click on either or type in the value "0" and then click on "Update".
• Would you rather order by fax or mail? You can print out the shopping cart anytime. Simply click on the corresponding link "Print Shopping Cart."
• Here you also can estimate the shipping charges to your address. Click on "Calculate Shipping Charges."

If you are finished, click on "Next >>".

• On the page following, you will find a form where you will need to give your name, address, contact information etc.
• You may order as a business or private customer. Please note that in order to place orders as a business – in order to receive possible tax benefits – you will need to input your IRS number.
• The fields marked "" must be filled out.
• If your delivery address is different than your billing address, then please click on the link "Click here if your delivery address is different than your billing address..." and give your delivery address.
• Please note as well that you must input your telephone number in the following format: country code – area (or city) code – telephone number, for example 1 for the US (64 for New Zealand, 91 for India, 44 for UK), then the local area code and not until then your actual phone number. Please omit the "00" in the country code and the "0" in the area code, and don’t use other symbols such as "-" or "/". Many thanks!
• Last but not least, please choose a password which you will be sure to remember. Please confirm it.
• In order to place an order in the shop, you must be an adult; that is why we also ask for your date of birth.
• The newsletters are optional, but recommended, because you will receive practical special offers and health tips directly in your e-mail box. Then you can, of course, have access to them at any time.

If you are finished, click on "Next >>".

• First choose the delivery method you desire. You may, for example, choose from special additional services such as insurance, COD, 24-hour service etc. These services have different cost structures according to the choice of delivery service. For that reason, delivery charges will depend on what you choose and on the delivery address.
• If our logistical partners in your country offer gift wrapping, you can choose it here as well.
• If you have a gift certificate, you can use it under "Coupons."
• In addition, you can indicate a Promotion Code here to receive, for example, a special offer from a certain ad.
• If you participate in Miles or bonus programs, please don’t forget to give your information here – assuming that we support your premium system or frequent flyer program.
• Finally choose the payment method you desire. Depending on the payment method, you may need to give additional information – for example, for credit cards you will need the expiration date, the cardholder’s name or the card number. Please note that different charges accrue to different methods. Choose the most advantageous and most practical solution for you.
• Your information is encoded according to the most modern guidelines. Even so, if you have concerns about giving out sensitive information, simply click on the link for giving your information by phone.

Then click on "Next >>".

• If you’d like to change the quantity or the options – or even remove an item entirely – click on "Change Shopping Cart."
• Look over your billing and delivery addresses one more time as well as the delivery and payment methods you have chosen. If you would like to make changes, please click on "Change..."
• You must confirm that you have read and agreed to our Terms and conditionas in order to complete the order.
• Finally, click on "Send Order!" and your order will be complete.
• We will then contact you immediately with an order confirmation. If you still haven’t heard anything from us about the order after about an hour, please let us know. If we have any questions about your order, we will contact you.

You have now placed an order successfully.